0 of 10 answered

Installer feedback

You fit them.
Tell us how they behave.

You are on the end of these units every week, so you know them better than anyone: ten quick taps, two optional boxes, about four minutes.

4 MIN10 TAPSANONYMOUS UNLESS YOU SAY OTHERWISE
Your work
01 Which VCHRGD products have you installed?

Select all that apply.

02 Roughly how many VCHRGD chargers have you fitted in the last 12 months?
On site
03 How easy is the Seven Pro to install physically?
1 Very difficult5 Very easy

04 What proportion of your VCHRGD installs go in and commission first time with no issues?
The product
05 How would you rate the build quality and reliability of the Seven Pro?
1 Poor5 Excellent

06 How would you rate the app and commissioning setup experience?
1 Frustrating5 Seamless

07 Compared with other chargers you fit, the Seven Pro is:
1 Much worse5 Much better

Support and loyalty
08 When you have needed our support, how would you rate it?
1 Poor5 Excellent

09 How likely are you to recommend VCHRGD to another installer?
0 Not at all likely10 Extremely likely

10 Will you keep choosing VCHRGD for future installs?
In your words
11 What is the one thing we could improve?

Optional, but this is the answer we act on first.

12 Anything you would tell another installer about fitting VCHRGD, or that you particularly like?

Optional.

About you
13 Happy for us to follow up? Leave your details.

Entirely optional. Leave it blank and your answers stay anonymous.

Your answers are anonymous unless you add your details at the end.

VCHRGD Technologies Ltd. Answers are anonymous unless you choose to leave your details at question 13.

Thank you. Really.

You have just told us something we cannot learn from a warranty return or a support ticket, and it goes straight to the people who design and build these units.

Anything that comes up more than once goes on the list, and the list is short on purpose.

VCHRGD Technologies Ltd